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| author | Thibaut Horel <thibaut.horel@gmail.com> | 2017-05-04 23:05:35 -0400 |
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| committer | Thibaut Horel <thibaut.horel@gmail.com> | 2017-05-04 23:05:35 -0400 |
| commit | 82430a6d3ba35a3d8863bddb3f675890d88851db (patch) | |
| tree | 20bcbfe47772f8f0be8c36a5bea55e6788a1301c | |
| parent | 3774021b9db9bbe9eb674edfdb19a74f9ac16021 (diff) | |
| download | reviews-82430a6d3ba35a3d8863bddb3f675890d88851db.tar.gz | |
Decsup review
| -rw-r--r-- | decsup-d-17-00237.txt | 155 |
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diff --git a/decsup-d-17-00237.txt b/decsup-d-17-00237.txt new file mode 100644 index 0000000..e335d25 --- /dev/null +++ b/decsup-d-17-00237.txt @@ -0,0 +1,155 @@ +Summary of the paper +==================== + +This paper proposes a formal analysis of the "showrooming" phenomenon: +brick-and-mortar stores being used by consumers as a way to explore products +before buying them from online stores, effectively turning brick-and-mortar +stores into showrooms for online retailers. The authors model this phenomenon +as a competition between the brick-and-mortar retailer and the online retailer, +where the online retailer decides on a retail price while the brick-and-mortar +retailer decides on a retail price as well as a "sales effort". The competition +is then analyzed as Stackelberg game where either the online retailer or the +brick-and-mortar retailer moves first. In both cases, a closed-form expression +for the equilibrium is derived. The authors then proceed to a numerical +exploration of the equilibrium by plotting demand and profit for varying levels +of showrooming intensity and analyzing the optimal strategies of both retails +in multiple scenarios. Finally, an alternative strategy for the +brick-and-mortar retailer, opening an online store, is proposed and analyzed. + +Novelty of the work +=================== + +As the authors mention in the related work section, very little research has +focused on theoretically analyzing showrooming. This paper does so by bringing +together two streams of literature: the first one studying competition between +retailers and the second one studying the impact of sales/promotional effort. +However, the following two papers do seem to propose a game theoretic analysis +of showrooming and while they do not seem to supersede the present work, they +should be mentioned in the related work section with a clear explanation of how +the present work differs from them. + +1. Mehra, A and Kumar, S and Raju, J S (2012) Showrooming and the competition + between store and online retailers. In: 22nd Workshop on Information + Technologies and Systems, 15-16 December 2012, United States. + +2. Chunhua Wu, Kangkang Wang and Ting Zhu, Can Price Matching Defeat + Showrooming? Manuscript, 2015 + +Discussion of the model +======================= + +The situation is modeled as a fairly standard duopoly competition where both +retailers decide on a retail price. The original part is that the +brick-and-mortar retailer also decides on a sales effort, a fraction of which +contributes to increasing its own demand, while the remaining fraction +contributes to the demand of its competitor. + +My main concerns regarding the model are the following: + +* ultimately, showrooming is a property of the consumer: the consumer decides + to "free-ride" the brick-and-mortar store. It seems that a proper model for + showrooming should also consider the consumer to be part of the game (along + with both retailers) and modeled as a strategic agent deciding to free-ride + depending on the behaviors of both retailers. + +* the showrooming parameter is exogenously determined. This seems to be + a severe limitation of the model and relates to the previous point. This + showrooming parameter is a coarse summary of the consumers' behavior which + should maybe be modeled explicitly. Furthermore, as shown in Figure 1a, the + main reason for showrooming are cheaper online prices, which indicates that + the showrooming intensity should also depend on the price difference between + the two retailers. + +* the game is solved as a Stackelberg competition where one of the two + retailers moves first. But in the context described in the paper, it seems + that both retailers can be highly dynamic and keep adjusting their prices in + reaction to their competitor. It seems more appropriate to analyze this + situation as a repeated game between the two competitors. + +Of lesser importance: + +* a motivation/explanation of why the price elasticity can be considered +identical for both retailers would improve the exposition of the model. + +* similarly for the specific choice of the square root function +to relate the sales effort to its contribution to demand. Would any other +concave function lead to the same results? + +Theoretical results +=================== + +The Stackelberg equilibrium is computed in closed form by a standard +derivation. The different threshold functions defining the regions where each +retailer experience higher demand and profit are then derived from the +equilibrium in a straightforward manner. These results are correct as far as +I was able to verify. + +Numerical analysis +================== + +The numerical analysis section consists of plots of the closed-form expressions +obtained in the theoretical section. Since everything can be solved in +closed-form in this problem, and since most of the effects being shown are +quite intuitive and unsurprising, the length of this section does not seem +fully justified. I would maybe consider removing Figure 2 and merging Figure +3 and Figure 4 into one figure. This would put more emphasis on the one +counter-intuitive finding that high levels of showrooming do not benefit the +online retailer. + +Strategic decision-making +========================= + +Section 6 aims at providing managerial insights coming from the theoretical and +numerical results. However, a significant drawback is that the optimal strategy +strongly depends on the level of showrooming which is assumed exogenous in the +paper. This leaves the following question completely open: how as a retailer +can I determine which level of showrooming (and thus which cell of the array) +I am in? Without some indication that the level of showrooming could be +determined (for example estimated from data), the impact of the managerial +insights coming from this model is significantly lessened. + +This section could also contain some analysis of real-life data: different +strategies followed by different retailers and which ones had a positive +impact. For example, the famous Bestbuy price-matching policy which has been +studied in the related literature could be analyzed in light of the theory +developed in this paper. + +The meaning of the VL, L, H, VH strategies in table 2 and 3 should be +explained: how where the thresholds defining these different categories +determined? + +Click-and-mortar model +====================== + +Section 7 is lacking some important details on how the results were obtained. +My understanding is that the authors solved for the Stackelberg equilibrium in +the new setting where the brick-and-mortar retailer nows sells via an extra +online channel. If this is the case it should be written clearly. + +An alternative interpretation of this section could be that deciding to open an +online store is now a strategic action that can be taken by the +brick-and-mortar retailer, whether or not to take this action is part of the +description of the equilirium. + +Without such an explanation, the reader cannot determined how Figure 6 was +obtained: what is the equation of the boundary between zone 1 and zone 2 in +each plot? + +Comments on writing +=================== + +Apart from the specific comments on exposition given in the previous sections, +I found the paper very well written and easy to follow. Two minor typos +I found: + +* page 6, first paragraph of section 2: interations --> interactions +* page 26 last paragraph, 3rd sentence: motor --> mortar + +Conclusion +========== + +While the problem of formally understanding showrooming is very interesting and +mostly unexplored by the current literature, the model adopted in this paper +suffers from questionable choices. The fact that the results are not confronted +to real world examples and depend on a key parameter (showrooming intensity) +which seems hard to determine also diminishes the impact of this work. |
